About Us

Luxia as the name suggests is luxury. Luxury is timeless. The experience and the history that Luxia brings to all its clients is timeless quality.

Luxia has over 20 years knowledge of in-house manufacturing quality cabinetry. Our mission is to make their clients’ visions come true utilizing our design skills, innovative up-to-date designs, current products/materials, and expert installations.

Our commitment to our clients is unsurpassed and no project is insurmountable.

Luxia Kitchens continually invests in state-of-the-art technology, maintaining its leading edge and constantly strives to achieve excellence. Luxia values its long-term relationships with employees, suppliers, and customers.

Warranty

NATURE OF PRODUCT, WARRANTY, AND DISCLAIMER

Natural wood grains may vary from conceptual renderings or displays. Wood darkens with age and special ultraviolet protectors are added to custom finishes, but do not prevent the wood from darkening. Variations may occur from door to door and even between components of the same door. Exposure to sunlight may also change colour over time.

Stains and painted finishes will vary according to ‘hand rubbed’ glazing products. Hand-rubbed applications may result in variations to uniformity and consistency, varying from renderings and displays.

Exposed ends are matched to finish and might vary in some cases due to the nature of the wood. All cabinet boxes are made from material selected by the client and listed on the Order Form. All wood doors will expand and contract with changes in humidity levels.

Luxia Kitchen’s services are limited to the installation of cabinets, moulding and valance supplied by Luxia Kitchen. Installers will place protective floor material in all work areas, and where possible use a side entrance or garage entrance for delivery. Installers will sweep up the site at the end of each day during installation. Upon completion, an Installation Report will be completed by the client and Luxia Kitchen installer.

Luxia Kitchen warrants: (i) the cabinets and accessories (Product) will remain free from manufacturing defects for 5 years from the Installation Date; and (ii) the services will be performed in a respectful work environment and defects in workmanship solely attributable to the services will be repaired by Luxia Kitchen at no additional charge, provided the client sends notice in writing to Luxia Kitchen within 30 days of the Installation Date.

The Product also contains accessories, such as hinges and drawer glides whereby Luxia Kitchen provides a Limited Lifetime Warranty for the lifetime of the kitchen; some conditions may apply. For hinges and drawer glides manufactured by Blum and installed by Luxia Kitchen in the Province of Ontario, Luxia Kitchen extends to the client Blum’s limited lifetime warranty that the door hinges and drawer glides will be free from defects in material and workmanship under normal use.

Luxia Kitchen’s warranties specifically exclude: (i) damage resulting from defects, movement or failure in the structure on which the Product is installed; (ii) damage to the Product caused by any application of cleaning solutions, paints, coatings or modifications of any kind; or (iii) damage to the Product caused by misuse, neglect, or improper handling.

If the client claims a deficiency in the Product or services more than 5 years after the Installation Date, Luxia Kitchen will charge a service call fee for each visit. Based on the Luxia Kitchen technician’s findings, parts and labour will be charged separately. Luxia Kitchen reserves the right to procure, at its cost, an independent report to address any issues or discrepancies of a Product or service warranty claim.

Except as set out in this Warranty statement, the Products and services are provided “as is”. Luxia Kitchen disclaims all other warranties or conditions, express or implied, including, without limitation, any implied warranties or conditions of merchantability or fitness for a particular purpose.

Luxia Kitchen is not responsible or liable for delays in delivery due to fire, flood, Acts of God, strikes or any other condition or contingencies beyond its control.

 

LIMITATION OF LIABILITY

Luxia Kitchen, nor any of its affiliates, directors, officers, employees, authorized agents or dealers shall be liable for consequential, indirect, special, incidental or similar damages, such as loss of business revenues, profits or savings, even if Luxia Kitchen is advised of the possibility of these damages. Luxia Kitchen’s liability is limited to the amount paid by client for the Product or services, whichever is applicable.

GENERAL

Any work/services performed beyond the services specified on the Order Form (Additional Services) is chargeable at Luxia Kitchen’s then current rates.

Disputes regarding this Warranty shall be governed by the laws of the Province of Ontario, and the applicable laws of Canada. This Agreement is written in the English language at the express request of both parties. La présente convention est rédigée en anglais à la demande expresse des parties.

The Warranty appearing on this website is for general information. Please refer to your Order Form/Agreement for specific Warranty coverage.

The Process

Each individual project is custom designed by our expert design consultants using the latest 3D software enabling the client to view their project prior to production.

The 3D virtual drawings are fully integrated with the state-of-the-art CNC equipment.

THE PROCESS

The process starts with the client describing their wish list. Our design consultant will introduce the proper design elements that will provide the client with solutions for the perfect kitchen, bathroom, entertainment centre, and/or custom project.

CABINETS

Cabinetry styles are chosen, a plan is developed, countertops, glass, sinks, faucets, and appliances are selected and soon the dream project becomes a reality.

DESIGN CONSULTANT

The interaction with the design consultant is strategic in order to incorporate the many detailed items into the project. Luxia Kitchens is devoted to solving all design issues by providing solutions to the existing dysfunctional elements.

 CONSTRUCTION

Luxia Kitchens will also recommend structural, electrical and/or architectural suggestions, if necessary, and recommend viable solutions to turn the dream project into reality. Luxia Kitchen’s associates or outside sources.

PLANS AND BUDGET

Once the plans have been approved, a budget is discussed. A professional renovation budget may include the following components: structural, engineering, architectural drawings, plumbing costs, electrical costs, and general contracting costs. Appropriate trades are a necessary component of any successful custom project, whether they be Luxia Kitchen’s associates or outside sources.

APPLIANCES

Appliances, whether gas or electrical, domestic or European, include a myriad of options, and are a personal choice. This selection is critical and the customer must spend the time to educate themselves to meet their special needs and lifestyle. Our design consultants can recommend a suitable list.

COUNTERTOPS/BACKSPLASH

The nishes and selection of natural stone, glass, and/ or mosaics are endless and plentiful. This nishing touch complements and highlights your kitchen, bathroom, entertainment centers, and/or custom cabinetry.